Customer Service

 I got myself a new desktop PC, with Windows 11 operating system. I had some trouble at logging in, and then at trying to approach my blog, as I constantly got messages of  'wrong password', 'wrong account', or 'wrong code'.

Since Microsoft has let me down with its support, I had to figure things out myself, and....thank God, it worked. Hopefully, no more issues ahead.

Microsoft offers at least five ways of  contacting them: phone, email, fax, chat, internet. None of them was helpful to me.

It seems customer service is getting worse everywhwere. They have all adopted the 'mantra' :"We're here for you". You'd better not believe it. They're there for you before selling you the device, afterwards you're mostly on your own.

My mobile phone company used to have representatives in physical stores. Whenever I had a problem I went to the nearest place and got it solved on the spot. Not any more. Everything is done by phone (putting you on hold), email, fax. Moreover, when one finally gets to a real person, one often becomes unpleasantly surprised by the lack of professionalism and patience that the person exhibits.

Responsibility

Two months ago, a former co-32worker, a woman in her mid-seventies, died a few days before she was to undergo a heart surgical procedure.

Her heart problem was known to us collegues; We also knew that her sister's husband, a cardiolog, took care of it, and kept an eye on her.

The rumour has  it that the cause of her death was the first anti-covid vaccine. She told people that since that vaccine her whole health condition had deteriorated.

One of those people, another former coworker, who was on friendly terms with her, has contacted me the other day to tell me that she intends to find out the truth by talking to the sister.

Well ,I'm not sure the later knows the truth; and even if she does  know it , I am not sure she'll volunteer information.  Nevertheless, I appreciate and support the intention to try and find out the real cause of her friend's death .

What I personally learn from this sad story , is that one should take responsibility on one's health and not automatically rely on doctors.

Both , politicians and doctors have interests that do not always coincide with our needs.

The mask is an external and quite  efficient device . The vaccine on the other hand, interferes with our own immunity system, and might cause damage in certain cases.

Anyway, may the deceased co-worker rest in peace!