I got myself a new desktop PC, with Windows 11 operating system. I had some trouble at logging in, and then at trying to approach my blog, as I constantly got messages of 'wrong password', 'wrong account', or 'wrong code'.
Since Microsoft has let me down with its support, I had to figure things out myself, and....thank God, it worked. Hopefully, no more issues ahead.
Microsoft offers at least five ways of contacting them: phone, email, fax, chat, internet. None of them was helpful to me.
It seems customer service is getting worse everywhwere. They have all adopted the 'mantra' :"We're here for you". You'd better not believe it. They're there for you before selling you the device, afterwards you're mostly on your own.
My mobile phone company used to have representatives in physical stores. Whenever I had a problem I went to the nearest place and got it solved on the spot. Not any more. Everything is done by phone (putting you on hold), email, fax. Moreover, when one finally gets to a real person, one often becomes unpleasantly surprised by the lack of professionalism and patience that the person exhibits.