Showing posts with label clarification. Show all posts
Showing posts with label clarification. Show all posts

Saturday, June 18, 2022

Parcel Or Money

 

At the beginning of March, I ordered a small parcel from an american supplier. I got it on the 15th of June!!

A month after the order and confirmation, I checked with the local post office. I was told that the tracking number I had was invalid.

I emailed the supplier more than once, but no reply. That surprised me. I was not a new customer, and it had never happened to me before. I thought to myself, perhaps there was a new factor that took over the company, and for some reason wanted to discourage me from being their customer.

So, I turned to the credit card company through which I paid for the parcel. They gave the supplier 60 days to clarify the matter for them. I've got the parcel, they haven't got the clarification yet.

Checking the outer papers glued to the box, it seemed to me the parcel was already here but sent back as unclaimed. I saw the 'invalid' number too; probably belonging to UPS carrier.

Something definitely  went wrong with the shipping. I hope the credit card company will enlighten me on the matter when she gets the clarification.  It seems to me that both the supplier and our post office have failed in assuring smooth and on- time delivery of the parcel.



green everywhere